LOS ANGELES, Aug. 16, 2017 /PRNewswire/ — Impact Health, a venture-backed startup leveraging big data, machine learning, predictive modeling and premium customer care to personalize healthcare for consumers, today announced it is now operating as JOANY. The name change comes on the heels of the company’s $13 million Series A funding round, and better reflects its customer-centric focus and mission to make buying and using health insurance simple and transparent.The transition comes with a new website (www.Joany.com), company logo and multimedia advertising campaign carrying the theme “Everyone Deserves Healthcare.”
“We wanted a name that would further personify our mission to make healthcare more human,” said Christine Carrillo, co-founder and chief executive officer of JOANY. “A world-class customer experience is at the center of everything we do and our new name is inspired by the heroes in all of our lives – the people who go far out of their way to help those who need it most, no matter the challenge.”
Christine and her co-founder, Helen Lee, have 15 years of experience in the health insurance industry and have worked together for more than a decade to help consumers better understand their health care options. The seasoned software engineers joined forces in 2014 to develop a solution for the complicated issues plaguing the consumer health insurance market and to revamp the nation’s relationship with healthcare, bringing consumers, providers, insurance companies and policy makers together to shape the future of a symbiotic, healthy system.
JOANY is a free and unbiased online resource where consumers from all 50 states can easily research, purchase and manage health insurance plans. The company serves as both an advisor and advocate for consumers in the individual health care market where the detailed and ever-changing nuances of product offerings make both selecting a plan and understanding what coverage applies extremely difficult. Its technology platform uses machine learning and predictive modeling to analyze each individual consumer’s needs alongside its proprietary comprehensive database of plan attributes to make tailored purchase recommendations. Additionally, JOANY offers customers ongoing support through free access to a personal healthcare concierge who can answer general questions, assist with the insurance application process, find in-plan providers and specialists, fill prescriptions and help with billing issues.
The Los Angeles-based company currently serves more than 90,000 customers across the nation, with that number growing every day…
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